For many nonprofits, email is the bridge that Facebook fans frequently walk across on their way to becoming a donor, simply because it’s more private and less distracting than Facebook. This is why it’s critical to have a smart email marketing strategy in addition to a smart Facebook strategy.
You have to do a lot of things well before someone will give you permission to invade their in-box.
Here’s what you need to do to create a healthy email acquisition strategy on Facebook:
Before you stick an opt-in form on your Facebook page, be clear about the value exchange. You can do this in a few ways:
2If you’re using a service like Aweber or Mailchimp, create a web form and add it to a custom tab
The Case Foundation uses the MailChimp Facebook app to add a simple but effective opt-in form to their page (as shown above).
Important: Make sure you create a new email list in your email marketing software so that you can email these new subscribers the right messages at the right time, also known as segmentation.
You can always ask for street address and other items later on.
6Custom tabs are not viewable on mobile devices, unless you create tabs with a tool like Shortstack.
Shortstack tabs include mobile-friendly URLs (shown above), which can be posted in updates or used in ads to render a mobile version of your tab.
7People don’t visit your custom tab just because you built it. You have to post updates and use Facebook ads to promote it!
In the description of photos, encourage fans to subscribe to your email list to get the inside story. Or share a photo and ask people to take a pledge, like The Human Society of the United States does.
8The only way you’ll ever learn what approach is working or not is to measure. One way to measure is to create a unique form specifically for your Facebook custom tab.
This will allow you to see how it performs compared to other places where you’re collecting emails
Use your Facebook Page to build your nonprofit’s email list
No one ever joined an email list just to join an email listYou have to do a lot of things well before someone will give you permission to invade their in-box.
Here’s what you need to do to create a healthy email acquisition strategy on Facebook:
Make the value exchange obvious
1People will only join your email list when they feel that the value of joining outweighs the pain.Before you stick an opt-in form on your Facebook page, be clear about the value exchange. You can do this in a few ways:
- Offer an ebook (resource guides, healthy recipes, how tos).
- Give them regular tips on staying healthy like the American Diabetes Association does.
- Ask people to take a pledge, like The Human Society of The United States does.
- If your organization does advocacy, ask people to sign a petition like Care2 does.
- Run a giveaway contest with a sponsor.
Build the bridge — put an opt-in form on your Facebook page
2If you’re using a service like Aweber or Mailchimp, create a web form and add it to a custom tab
The Case Foundation uses the MailChimp Facebook app to add a simple but effective opt-in form to their page (as shown above).
Important: Make sure you create a new email list in your email marketing software so that you can email these new subscribers the right messages at the right time, also known as segmentation.
Point the way — design for action, not awards
See More:- 5 ways to deal with losers on your Facebook page
- How to promote posts on your Facebook page
- How to use Facebook to pump up your nonprofit’s event
- Five ways to seize momentum on Facebook
- Use a large font size – 16 points or more. It’s easier to see – and trust.
- Use as few words as possible. In fact, I know you can cut your copy by half.
- Focus your copy exclusively on the benefit of joining your list, like on this tab.
- Use a highlight color as the background color for the fields,like I do here.
- Use arrows and white space to direct attention, like The International Fellowship of Christians and Jews does (as shown above).
- Include a headline that clearly states the value of joining your list.
Remove all distractions
4Forget about your Twitter feed, latest Pin, or your YouTube video. These things will only hinder your acquisition goals.Only ask for name and email
5Remember, people use Facebook to connect with friends, not causes. Respect that by only asking for the essentials (first name and email).You can always ask for street address and other items later on.
Make it mobile
6Custom tabs are not viewable on mobile devices, unless you create tabs with a tool like Shortstack.
Shortstack tabs include mobile-friendly URLs (shown above), which can be posted in updates or used in ads to render a mobile version of your tab.
Promote your list with updates and ads
7People don’t visit your custom tab just because you built it. You have to post updates and use Facebook ads to promote it!
In the description of photos, encourage fans to subscribe to your email list to get the inside story. Or share a photo and ask people to take a pledge, like The Human Society of the United States does.
Measure, measure, measure
8The only way you’ll ever learn what approach is working or not is to measure. One way to measure is to create a unique form specifically for your Facebook custom tab.
This will allow you to see how it performs compared to other places where you’re collecting emails
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