How do I reply to comments on my Page's posts on Facebook?

If you're an admin, editor or moderator, you can reply to comments on your Page's posts publicly or in a private message.

 

When you reply with a private message, anyone can see that your Page has responded privately below the comment.

To reply to a comment publicly:

1. Click Reply below the comment
2. Add your reply and press the Enter key

To reply to a comment in a private message:

1. Click Message below the comment
2. Enter your message and click Send