If you allow comment ranking, comments with the most likes or replies as well as comments from verified profiles and Pages will appear first.
If you don't allow comment ranking, your Page will display the most recent comments first.
Allow Comment Ranking
To allow comment ranking, you'll need to be an admin. If you're an admin:
- Click Settings at the top of your Page
- From General, click Comment Ranking
- Click to check the box next to See most relevant comments by default
- Click Save Changes
Once you allow comment ranking, you can still view the most recent conversations at the top by clicking Top Comments on the post and selecting Most Recent.
Spam Comments
Automatic filters may hide comments that have been detected as spam, including comments containing words that are blocked from your Page.
These comments will appear in gray to people who manage the Page but won't be visible to the public. To show a comment that's appearing in gray, hover over the comment and click Unhide.
Comments marked as spam will also be moved to the bottom.
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